Windows Security Information

Windows 7 End of Support

As of January 14th 2020, Microsoft will no longer be providing Windows 7 with security updates or support. This will leave Windows 7 machines vulnerable to security risks and viruses. We highly recommend upgrading to Windows 10 before this date. The majority of University devices are already running Windows 10 and as a result, we expect minimal disruption. 


All computers not upgraded after Windows 7 support ends will be considered unsupported and represent a significant security vulnerability. These systems may be subject to restricted or disabled network and service access.

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  • How do I tell if I'm using Windows 7?

    Windows 7 and 10 have a different look to them. Computers that are running Windows 7 will have a round 'Start' Menu icon in the bottom left of the screen. We've included a Windows 7 screen shot for reference:

    Windows 7 Start

     

  • Can my computer run Windows 10?

    Windows 10 system requirement are the same as Windows 7 so your computer should be fine to upgrade to the latest operating system. Here's what it takes to upgrade to Windows 10 on your PC.

    • Processor: 1 gigahertz (GHz) or faster processor
    • RAM: 2GB
    • Hard Disk Space: 20GB

    If you are interested in seeing your computers specifications, please click Start, right click on Computer and select Properties.

    There may be some situations where a computer is not able to run Windows 10. This may be for specific business purposes or if the devices hardware does not support the new operation system. If you are in doubt please contact the ITDS Service Desk. 

  • Differences between Windows 7 and Windows 10

    Although there are a multitude of differences with how the two operating systems 'work', the layout and operation of Windows 10 and Windows 7 are fairly similar. The biggest change is the visual style, whilst Windows 7 was glossy and rounded, Windows 10 is flat and square.

    Some usability differences with Windows 10 and Windows 7 include:

    • When you click Start, there is no longer an All Programs button, rather all your programs are listed within the Start panel when you first click.
    • The ability to Shutdown/Restart or Log Off are now two separate buttons when clicking Start in Windows 10.
    • When you click Start there is no longer a search box. To search, simply click Start then start typing and the search box will appear.
    • 'My Computer' is now named 'This PC'. You can find This PC by searching for it in Start or it will be visible in the left hend menu within a File Explorer.

    If you want some assistance or advice with how to use Windows 10 please contact the ITDS Service Desk. Alternatively, Microsoft have a dedicated support website containing tips of using Windows 10, you can find it here.

  • Will all my apps work with Windows 10?

    All your applications should continue to work with Windows 10. You can see a full list of confirmed working University business applications with Windows 10 here.

    If you are unsure if your business application or software will work with Windows 10, please contact the ITDS Service Desk.

  • What software is built into the University's Windows 10 environment?

    Current list of University applications that are automatically provided as part of the University's Windows 10 environment:

    • Windows 10 Enterprise, Fall Creators Edition
    • Microsoft Office 2016 ProPlus
    • Microsoft Application Visualisation
    • Citrix Receiver
    • Cisco Jabber
    • Microsoft C++
    • Adobe Reader
    • Adobe Flash Player
    • Windows Store
    • Microsoft Edge browser
    • Internet Explorer - IE is set as the default browser, however you are free to set your preferred browser as the default
  • Will all my apps, documents and bookmarks be reinstalled after I upgrade?

    We have three different upgrade options, depending on which one you choose will determine if your apps and personal content will be available after you upgrade.

    • In-place Upgrade

    An in-place upgrade is the easiest option and will upgrade your device from Windows 7 to Windows 10 and preserve all your existing applications, any documents saved on the C:/ drive and your bookmarks. It can take several hours and you can started by yourself at the end of the day to be ready to use when you next come to work. View more information in our "How to Upgrade" section below

    • Reimage (without backup)

    Information Technology and Digital Services can freshly install Windows 10 on your device. This option won't backup any of your programs, bookmarks or C:/ drive files. Fresh installs are great as they eliminate any chance of a program misbehaving after an upgrade. The ITDS Service Desk can help you post-upgrade to reinstall any of your apps. View more information in our "How to Upgrade" section below

    • Reimage (with backup)

    If you would like to do a fresh install of windows and backup any personal files stored on the C:\ drive, bookmarks and programs we can organise a Tech Crew Technician to assist you with this option. View more information in our "How to Upgrade" section below

  • How to Upgrade

    We have several different methods available in order to upgrade your machine.

    • In-place Upgrade

    You can initiate the upgrade yourself from within Software Center. All your programs and files will carry across once the upgrade is complete. It can take several hours so it's best to start it at the end of the day before you leave. If you would like to do an in-place upgrade, please contact the ITDS Service Desk so we can configure it to run. Once you have supplied us with your computers Host Name, please follow our upgrade guide.

    • Reimage (without backup)

    We can complete a reimage of your device without a backup. This will wipe all your programs and files stored on the machine and give you a clean fresh version of Windows 10. If you would like to upgrade via this method, please contact the ITDS Service Desk.

    • Reimage (with backup)

    We can complete a reimage of your device with a backup. This will ensure all your programs and files are placed back on your device after the fresh version of Windows is installed. This can take a bit longer because it requires assistance from our Tech Crew Technicians. If you would like to use this option and book a visit, please contact the ITDS Service Desk. 

  • Options personal devices

    We've listed below three different options available for upgrading personal computers to Windows 10. Please review the below and pick the option that is best suited to your situation. 

    • Some computers that came pre-installed with Windows 7 may be able to be upgraded to Windows 10 or re-licensed with the product key located on your device if you perform a fresh install. You can follow the guides located on the Microsoft website for instructions on how to download the media creation tool and upgrade to Windows 10.
    • If you would like to purchase a copy of Windows 10, please visit Microsoft software page here.
    • Students can take advantage of a free copy of Windows 10 Education edition from On The Hub. To take advantage of this offer, please sign up for a student account here. This is only available for students. Please be sure to read the terms and conditions. 

    If you are in doubt, or would like to learn more please contact the ITDS Service Desk

If you would like to explore more features of Windows 10, please visit Microsofts overview website.

 

For more information about Windows 7 End of Life, or around your options for upgrading please contact the ITDS Service on +61 8 8313 3000 or email servicedesk@adelaide.edu.au