CloudStor is being decommissioned

What is happening?

As of 12pm AEDT Friday 15 December, 2023, AARNet are ceasing the operation of CloudStor. 

The University of Adelaide staff & students storing vital information in CloudStor will need to find an alternate file storage and collaboration platform prior to CloudStor being decommissioned.

It is the responsibility of the person who stored their files on CloudStor to remove them.

SharePoint is the preferred solution that allows staff & students to store files and share externally, with R:// drive a storage only option for staff only.

The University of Adelaide tenancy has now been set to ‘read-only’, which means you no longer have the ability to update or upload files to CloudStor, and there are no options to make an account active. 

Requesting or Setting up a new SharePoint site - ServiceNow Knowledge Article

AARNet have prepared a Frequently Asked Questions (FAQs) page.


When is it happening?

CloudStor is being decommissioned by AARNET at 12pm AEDT Friday 15 December, 2023.

We encourage you to move your files, as soon as possible, as it may take some time to download and upload your files before this date. 

We are recommending files are moved as soon as possible, as large accounts and files may take some time to transfer, which allows time for anyone that needs support.

From 12pm AEDT Friday 15 December, 2023, you will not be able to access your files. 


What do I need to do?

Steps required to transfer your files from CloudStor:

  1. The University will send you a link to create a new SharePoint site. If you already have a SharePoint site, you don’t need to take up this option.
  2. Download your files  
  3. Upload or migrate your files to the SharePoint site or another storage solution.
  4. You must request AARNet to delete your account. Click on the link for instructions - Cloudstor delete my account page.

Note: You can still use AARNet File Sender to share your files. 


What are my options?



(Decommissioned 15 December 2023)




(Not recommended)

On Premise


Maximum Individual File Size 100GB 250GB 50GB 16TG
File / Folder Limitations Unknown 3M files / folders 29K files per folder Unknown
Free Space Unlimited ~15PB Unlimited Unlimited
Desktop Client Windows / MacOS Windows / MacOS Windows / MacOS Windows / MacOS / Linux
Mobile Client Android / iOS Android / iOS Android / iOS None
CLI / Linux rclone rclone rclone rclone
Web Client Access Yes Yes Yes None
External Sharing Yes Yes Yes No

The recommendation is to use SharePoint for most users, although some users may opt for On Premise storage. For any additional storage, seek approval from your Area, and raise a MyIT Portal ticket. 

Make sure you store your data in a location that corresponds to its data classification. For more information, please click on the links below:

Storage for StaffStorage for Students


Where to get help?

Tagged in CloudStor, SharePoint, CloudStor Decommission, CloudStor Decommisioning, Storage