Service Status

Last updated: 1:00pm Friday 24th December 2021

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  • Current and upcoming outages

    Outage type Start Service affected ETA for restoration
    Advisory 9:30am Friday 12th November 2021

    CISCO Jabber is currently displaying a certificate not valid error when starting the program.

    Please select 'Accept' to remove the error message.

    TBA

  • Recent outages

    Outage type Start Service affected Resolved
    Unplanned 9:30am Thursday 2nd December 2021 Kofax issues with invoices 12:25pm Thursday 2nd December 2021
    Unplanned 7:30AM Tuesday 30th November 2021 The Exam Management System (EMS) was unavailable due to a vendor issue. 9:38am Tuesday 30th November 2021
    Planned 5:00pm Friday 19th November 2021

    Planned Upgrade to HPE Content Manager (HPECM)

    • While the upgrade takes place, HPECM will be unavailable
    • HPECM will be upgraded to version 10 and renamed Content Manager
    8:00am Monday 22th November 2021
    Unplanned 3:00pm Tuesday 16th November 2021

    Some users may be unable to see the toolbar during Microsoft Teams meetings.

    3:30pm Tuesday 16th November 2021

     

Major maintenance windows

In addition to our standard maintenance windows, major maintenance occurs on the weekend containing the second Sunday of every month (November & December are excluded)

Upcoming 2021 dates for major maintenance are as follows:

13-14 Feb  |  13-14 Mar  |  10-11 Apr  |  8-9 May  |  12-13 Jun  |  10-11 Jul  |  7-8 Aug  |  11-12 Sep  |  9-10 Oct

Upcoming 2022 dates for major maintenance are as follows:

8-9 Jan  |  12-13 Feb  |  12-13 Mar  |  9-10 Apr  |  7-8 May  |  11-12 Jun  |  9-10 Jul  |  13-14 Aug  |  10-11 Sep  |  8-9 Oct