Service Status

Last updated: 9:20am Friday 30th September 2022

  • Current and upcoming outages

    Outage type Start Service affected ETA for restoration
    Unplanned 9:00am Fri 30 September 2022 Adapt for students is unavailable unknown
    Planned 8:00am Tue 4 October 2022 Access Adelaide will be unavailable for 15-30 minutes while it is integrated with Okta Multi-Factor Authentication (MFA). 9:00am Tue 4 October 2022
    Planned 6:00pm Tue 5 October 2022

    The following applications will be unavailable while we migrate them to a new storage platform:

    • HDR Enrolments 
    • Annual Review of Progress (ARoP)
    • Orbit
    • Scholarship Management Website
    • Digital Library (DSpace)
    11:00pm Tue 5 October 2022
    Planned 8:00am Sat 8 October 2022

    Various service integrations will experience disruptions while maintenance is performed on the UofA Open Shift platforms. This means some services may be unavailable or not interact with each other during this timeframe. 

    Service include:

    • Peoplesoft HR, Finance and Campus
    • MyAdelaide
    • Kofax
    • Access Adelaide
    • Online Shop
    • Course Planner
    • Student Bank Detalis Website
    • Course Credits and Transfers
    • Admissions at Adelaide
    • Annual Review of Progress (ARoP)
    • Core Components Structured Program (CCSP)
    • Scholarship Management Website
    • Open University Australia (OUA)
    • Academic Integrity Management System(AIMS) 
    • EnrolMe (STUI)
    • Content Manager (CM10)
    • Print Top-Up
    • Canvas Catalogue
    • MyEquals
    • Exam Management System
    • Online Enrolments
    • AURORA
    • Profile Management System
    • Research Master
    • Researcher Profiles
    • AppoINt
    • Building Management System (BMS)
    • Box
    • CAPS
    • CaRST
    • CRM (Oracle Service Cloud)
    5:00pm Sat 8 October 2022
  • Recent outages

    Outage type Start Service affected Resolved
    Planned 9:00pm Wed 28 September  Credit Management System (Credit 360) will not be available during this time while it is integrated with Okta (MFA) 12:00am Thur 29 September
    Unplanned 12:30pm Wed 28 September

    Network interruption, also affecting VoIP phones for 115 Grenfell Street (multiple levels)

    1:20pm Wed 28 September
    Planned 7:00pm Fri 23 September

    The following services will be unavailable while maintenance activities take place:

    • Peoplesoft Campus Solutions 
    • MyAdelaide
    • Access Adelaide
    11:00am Sat 24 September 
    Planned 8:00pm Fri 23 September 

    The following services will be unavailable while maintenance activities take place:

    • Peoplesoft HR
    • Peoplesoft Finance 
    • Online Shop 
    • Course Planner
    • Student mobile application 
    • Student banking details website
    • Course credits and transfers
    • Admissions at Adelaide 
    • Annual Review of Progress (AROP) 
    • Core Component of a Structured Program (CCSP)
    • Scholarship Managment 
    • Open Universities (OUA) 
    • Academic Integrity Management Systems (AIMS) 
    • EnrolMe
    • Web Room Bookings 
    11:00am Sat 24 September 

     

Major maintenance windows

In addition to our standard maintenance windows, major maintenance occurs on the weekend containing the second Sunday of every month (November & December are excluded)

Upcoming 2022 dates for major maintenance are as follows:

8-9 Jan  |  12-13 Feb  |  12-13 Mar  |  9-10 Apr  |  7-8 May  |  11-12 Jun  |  9-10 Jul  |  13-14 Aug  |  10-11 Sep  |  8-9 Oct