Service Status

Last updated: Thursday 6th May 2021 9am

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  • Current and upcoming outages

    Outage type Start time Service affected Expected restoration time
    Planned 6am Sunday 9 May 2021

    Information Technology and Digital Services will be upgrading RightNow CRM, which will experience a service interruption during this time.

    10am Sunday 9 May 2021
  • Recent outages

    Outage type Start Service affected Resolved
    Planned 4pm Thur 1 Apr 2021    

    Information Technology and Digital Services will be performing maintenance upgrades to PeopleSoft Campus. As a result several core University IT services will experience interruptions during this time, including:

    ·    Access Adelaide
    ·    Unified
    ·    Course Planner
    ·    Student mobile application
    ·    Student banking details website
    ·    Course credits and transfers
    ·    Admissions at Adelaide (AA)
    ·    Scholarships
    ·    EnrolMe
    ·    Exam Scheduler
    ·    Web Room Bookings

    6pm Thur 1 April 2021
    Unplanned 10:41AM Tue 27 Apr 2021 Staff printing was unavailable. 12:03PM Tue 27 Mar 2021
    Unplanned 3:52pm Tue 30 Mar 2021 Intermittent issues with Desktop login and U drive/Desktop access for User IDs ending in 3 3:11pm Wed 31 Mar 2021
    Unplanned 11:24am Mon 29 Mar 2021 HPC was unavailable for jobs due to issue with underlying storage. Technical teams resolved the issue. 10:10am Tue 30 Mar 2021
    Unplanned 1.30pm Wed 24 Mar 2021 Intermittent issues with Desktop login and U drive/Desktop access for User IDs ending in 3 4pm Wed 24 Mar 2021

Major maintenance windows

In addition to our standard maintenance windows, major maintenance occurs on the weekend containing the second Sunday of every month (November & December are excluded)

For a full list of impacted services please see our Major Maintenance Windows page.

Upcoming 2021 dates for major maintenance are as follows:

13-14 Feb  |  13-14 Mar  |  10-11 Apr  |  8-9 May  |  12-13 Jun  |  10-11 Jul  |  7-8 Aug  |  11-12 Sep  |  9-10 Oct