Service Status

Last updated: Wednesday 26th February 2020, 4:40 PM

  • Current and upcoming outages

    Outage type Start time Service affected Expected restoration time
  • Recent outages

    Outage type Start Service affected Resolved
    Unplanned 2:30pm Wed 26th Feb 2020 RightNow CRM is experiencing slowness with some features unavailable. 4:30pm Wed 26th Feb 2020
    Unplanned 11:09am Fri 21st Feb 2020 Follow-You printing experienced issues with processing jobs for some Staff members.  12:00pm Fri 21st Feb 2020
    Unplanned 2.30pm Tue 4th Feb 2020

    We are aware of an issue causing some customers to not be able to login to Unified. We are working towards a solution.

    For more information please visit

    Unplanned 09:50am Wed 5th Feb 2020 HPC is currently experiencing issues and all users are affected. 11:00am Wed 5th Feb 2020

Major maintenance windows

In addition to our standard maintenance windows, major maintenance occurs on the weekend containing the second Sunday of every month (November & December are excluded)

For a full list of impacted services please see our Major Maintenance Windows page.

Upcoming 2020 dates for major maintenance are as follows:

11-12 Jan  |  8-9 Feb  |  21-22 Mar  |  18-19 Apr  |  9-10 May  |  13-14 Jun  |  11-12 Jul  |  8-9 Aug  |  12-13 Sep  |  10-11 Oct