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Providing information and communications technology services and support to the University community.
AU IT Support
We have transitioned to a new way for you to request IT support.
- Staff: Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.
- Students: Please raise all your IT support requests via the Technology at Adelaide University page, or by calling IT on (08) 8302 5000.
Digital Future: A Technology Strategy for the University of Adelaide
The University of Adelaide has a new technology strategy, Digital Future.
Drawing on engagement across the University, and delivered by ITDS, it provides critical support to the University’s Future Making strategic plan. Find out more about the vision for the University’s technology future.
Latest news
06 Nov We’ve all seen CAPTCHA prompts before, the ones asking you to click on images with traffic lights or type some squiggly letters to prove you’re human. But a sneaky scam is making the rounds again, these are fake CAPTCHA pages that trick you into running malicious code on your device. It’s part of a social engineering tactic known as ClickFix. 25 Sep
Cyber Awareness Month – See Something, Say Something
As Cyber Security Awareness Month 2025 wraps up, it’s a great time to look back at the key steps we covered. 25 Sep
Cyber Awareness Month - Pause. Check. Protect.
This week, we are highlighting how recognising social engineering tactics can protect your information. Phishing is designed to trick you into compromising sensitive information by hacking you! 25 Sep
Cyber Awareness Month - Updated = Protected
This week, we are highlighting how keeping your software and devices up to date helps protect your accounts. Outdated systems and applications often contain security flaws that attackers exploit to gain access to your information.
How does it work?
You might visit a website (often from a phishing email or pop-up) and see what looks like a normal CAPTCHA, but after clicking the checkbox, it requests a few extra steps, for example:
Staff intranet
Information for Information Technology and Digital Services staff members.