News: Competition and Consumer Act
The University has a lot to offer students including access to the knowledge, skills and experience to build a future career. But great education services are no guarantee of future outcomes.
Good service is often summed up by the phrase “the customer is always right”. The idea being that if you look after your customer, they will look after you - or at least, not give you a bad review.
Recent amendments to the Competition and Consumer Act 2010 (CCA) update the rules that apply to the University's commercial activities with competitors, suppliers, retailers and consumers.
When it comes to the University’s dealings with suppliers, retailers and students, the Competition & Consumer Act 2010 (CCA) lays down the law.