Learning & Teaching Spaces Technology Service Improvement Plan

​Improving how we enhance AV technology in common teaching spaces​

As part of our longer-term plans to improve teaching staff & student experience in enhanced common teaching spaces, we have revised how we design, engage and introduce Audio-Visual (AV) enhancements. This approach has been developed based on feedback from our academic community received in early Semester 1, 2023.​


What has been completed​

A set of practical remediation activities were introduced in the days and weeks following the feedback received at the beginning of Semester 1, 2023. For example, an improved user experience on the AV panel was implemented, with the inclusion of a Press for Help button linking teaching staff to support materials.​


What we are currently doing

We are working towards implementing longer-term activities to improve teaching staff & student experience. For enhancement of AV technology that changes the user experience, we are actively consulting with the academic community on how this technology is best implemented.

Where to get assistance​

If you experience any issues with the AV technology, please contact the ITDS Service Desk any time on +61 8 8313 3000 or log a ticket via the MyIT Portal.

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