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MyAdelaide on your smartphone

Students can now add MyAdelaide to the home screen of their smartphone, making it easier to access. Find more information. We’d love to hear your thoughts, so please e-mail the MyAdelaide team with any feedback.

[Read more about MyAdelaide on your smartphone]

Securing Remote Access

Virtual Private Network (VPN) GlobalProtect and ADAPT (Any Device Any Place and any Time, also known as Citrix Receiver) with multi-factor authentication are the only approved methods for University staff, students and visitors to obtain remote access into the University network. All other remote access applications allow a "back door" to our systems, potentially compromising our cyber security protocols.

[Read more about Securing Remote Access]

Cyber Security Reporting Obligations

New cyber security obligations reinforce the need for speedy reporting of cyber incidents.  The University is now subject to statutory notification timeframes - in some circumstances within 12 hours of an actual or potential breach being noticed by a system user. Incidents should be immediately reported to the University’s Cybersecurity team using this form.

[Read more about Cyber Security Reporting Obligations]

MyAdelaide release 4 – Graduations

Release 4 introduces graduation applications. Students can now create, submit, view and manage their conferral application(s), including presentation events, in MyAdelaide in line with the University’s conferral deadlines. This functionality has now been permanently removed from Access Adelaide.

[Read more about MyAdelaide release 4 – Graduations]

IT Acceptable Use and Security Policy

The revised IT Acceptable Use and Security Policy has been approved by the Vice-Chancellor. By observing the acceptable use and security requirements, University IT users and custodians can help to prevent service disruptions and data breaches caused by cyberattacks and other threats.

[Read more about IT Acceptable Use and Security Policy]

OSP Update: Shared folder access

On 28 March 2022, the University will transition to the new organisational structure as outlined in the Final Change Plan. As part of these changes, some users may experience access issues from 28 March.

[Read more about OSP Update: Shared folder access]

MyAdelaide release 3: student finance

Students can now view account balance and summary information, access account payment information, update their TFN and their view CHESSN, USI and Commonwealth Assistance Eligibility Status.

[Read more about MyAdelaide release 3: student finance]

New service management system launching soon

ServiceNow logo

The implementation offers significant improvements in the way we manage IT service faults and requests across the University using automation, machine learning and intelligent performance analytics.

[Read more about New service management system launching soon]

New customer experience

We are going on a journey to improve your customer experience.

[Read more about New customer experience]

Keeping your data and systems safe

Data protection

New ways to protect University systems and information coming soon: Global Protect virtual private network and multi-factor authentication of HR systems

[Read more about Keeping your data and systems safe]