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Student Services and Amenities Fee (SSAF)

  • What is the Student Services and Amenities Fee

    In October 2011, the Australian Parliament passed legislation to allow Universities and other higher education providers, to charge a compulsory Student Services and Amenities Fee (SSAF) from 1 January 2012 (see the Higher Education Legislation Amendment (Student Services and Amenities) Act 2011 Link to external website).

    The Student Services and Amenities Fee is intended to provide a significant increase in the level of funding available to student services and amenities at tertiary institutions. In practice, this will mean an increase in the quality and quantity of the services available to students at this University.

    Under the legislation, the fee may only be used to fund the following services:

    • providing legal services to students
    • promoting the health or welfare of students
    • helping students obtain employment or advice on careers
    • helping students with their financial affairs
    • helping students obtain insurance against personal accidents
    • supporting the production and dissemination to students of media whose content is provided by students
    • helping students develop skills for study, by means other than undertaking courses of study in which they are enrolled
    • advising on matters arising under the University's rules (however described)
    • advocating students' interests in matters arising under the University's rules (however described)
    • giving students information to help them in their orientation
    • helping meet the specific needs of overseas students relating to their welfare accommodation and employment
    • providing food or drink to students on a campus of the University
    • supporting a sporting or other recreational activity by students
    • supporting the administration of a club most of whose members are students
    • caring for children of students
    • helping students secure accommodation
    • supporting debating by students
    • providing libraries and reading rooms (other than those provided for academic purposes) for students, and
    • supporting an artistic activity by students.

    Universities can either deliver the services and amenities themselves or contract a third party to deliver the services and amenities on their behalf.

  • SSAF funded services now available online

    With the move to distance learning, many of the SSAF services have been moved online so that students can continue to access them.  Additional support services (funded by the SSAF) are also being added on a regular basis.  Students are now able to more easily access services, without having to come onto campus.  Student News has started to promote these online services and will continue to do so.

    SSAF services are probably more crucial to students now than ever before.  Students face new and daunting challenges with finances, social isolation, the breakdown of daily routines, widespread uncertainty, new teaching methods and modified workloads, all whilst trying to juggle their studies alongside the backdrop of a rapidly changing world.  The services outlined below aim to support students during this challenging time.


    The following support services are available remotely - learn more about accessing them via the websites linked below.

    Counselling Support - free and professional counselling for all ranges of mental health support. Available weekdays 9am to 5pm, with afterhours support through our crisis line.

    Disability Support - support and alternative arrangements for students with medical conditions and/or disabilities, both short-term and chronic.

    Accommodation Service - support and advice regarding living situations for all students, regardless of current accommodation.

    Wellbeing Hub - an online self-help resource to improve wellbeing and support yourself and those around you

    The Careers Service - offers expert support to Chinese students studying at the University of Adelaide through our international award winning program - China Career Ready Plus.  This program will prepare you for your future career in the global economy, while you are still at University and offers a variety of ways for you to engage with Chinese and Australian employers for career development and employment opportunities.


    UofA Home Edition

    Developed by the Adelaide University Union these Facebook groups bring the best information, advice, events, competitions, tips and tricks and more straight to your phone, tablet or computer while studying remotely. Content is sourced and produced by students, staff, clubs and the University with new programing announced each week. Join the group to make sure you get the most out of your online studies.

    Student Care

    Providing essential independent advice and information, welfare, support and advocacy services for all students enrolled at the University. Education and Welfare Officers are all highly qualified social workers, familiar with supporting students to understand and navigate both University systems and processes along with those of external agencies.  With many students currently having heightened uncertainty in relation to their study, housing and employment Student Care provides critical advice and support. Appointments are available by phone or email


    Over 160 non-sporting clubs with 18,000 plus student members are available for students to join. It’s the best way to meet other students, make new friends and stay connected whilst participating in online events, activities, forums and chats. There are so many clubs to choose from which cover a wide variety of interests and topics, and if you can’t find one you like why not start your own? Check the AUU website for a full list of clubs and how to join

    AUU E-News and Social Media

    Critical information is provided fortnightly through the Adelaide University Union E-newsletter, content is clear and quick to read and only focuses on things students really need to know as well as ensuring you don’t miss out on many of the exciting opportunities available to students at the University of Adelaide. The AUU’s Facebook, Twitter and Instagram also provide immediate daily updates with critical news as well as special offers, competitions, giveaways and more to help keep online studies interesting


    Daily, weekly and monthly events are available online for students to join, experience and participate in. Keep in touch with other students and add some fun to online study with events, activities, challenges, competitions and more. The program includes regular and frequent smaller events as well as an exciting range of larger unique experiences. See the full program here and keep checking for new announcements.

    AUU Membership

    Joining the Adelaide University Union gives you access to a range of discounts, events, competitions, information and support. The AUU sources discounts, deals, special offers, prizes and giveaways to keep spirits high, offer some support and give students a lift when they might need it most.

    Many benefits are available online and there are more added every day. For more information on the benefits or to join head here:

    Student Representation

    The Student Representative Council and Board of the Adelaide University Union are comprised of students elected annually during student elections. These representatives sit on important University committees and have direct access to executives and decision makers with the University. If you have any issues or concerns that you would like raised by you student representatives they can contacted by email. A full list of students and their roles can be found here:

    Student Employment

    Providing important advice on employee rights and wages, accredited training opportunities, an online student jobs board, networking opportunities and resume and cover letter advice. Appointments are available by phone or email

    On Dit

    The University of Adelaide student magazine is available online and with regular articles also posted on Facebook

    Get the latest news, reviews, stories, art and more, or why not submit some content of your own for publication?

    Student Radio

    Student Radio produces pre-recorded programing and podcasts with an ever evolving list of programs. Listen to the topics, issues and music that students want to hear all from the comfort of your own home. It’s never too late to apply to produce something of your own as well.

    AU Sport / Physical Wellbeing

    UniMoves Challenge

    Home workout: how can you get creative when working out from home? Whoever clocks up the most moves wins a prize. These go for a week or two each.

    Photo/video challenge: participants join the challenge in the app and tag us on Instagram in their home workout photos or videos. We select the best and give a small prize, encouraging students to get involved. This will go for three to four weeks and could be repeated.

    Gym workout challenges: encourage app users to try the gym workouts on the app created by the Fitness Hub. No prize for this one as everyone can complete it but a good way for people to feel like they're getting an exclusive workout through the app. These would go for two to three weeks each and we will update the workouts as time goes on.

    Click here to download for iPhone

    Click here to download for Android

    AU Sport Home Programs

    A Facebook group for AU Sport to communicate home workouts, wellbeing tips & home resources for working/studying/home schooling.

    AU Sport Club Committee Support

    A Facebook group that aims to support AU Sport clubs throughout this difficult period and beyond.

    Pathway to Performance

    Individual grants for developing and elite athletes that can be used to support equipment purchases to train at home.

    Fitness Hub

    Class recordings, at home workouts, virtual classes and equipment for hire. Classes available via zoom and small equipment rental available for students.

    AU Sport Club Development Grants

    These can be used to support clubs to move to online interactions and training sessions.

    COVID 19 AU Sport Club Support Web page

    One stop location for info for sports clubs including running virtual AGMs, membership info etc.

    Esports competition

    A League of Legends tournament will be held on the platform, Battlefy ( LoL is a multiplayer online battle arena video game. Players assume the role of a "champion" with unique abilities and battle against a team of other player (in this case University Students) to destroy a "Nexus" which sits in the oppositions base. AU Sport will be pulling data of what students have been participating, and awarding prizes for the faculty with the most participants, as well as the prize for the winning team of the event. We will link the participants onto our UniMoves platform for them to upload their data. Date TBA. To register interest contact

    Spotify Playlist

    A playlist of songs put together from AU Sport staff, club & community members to inspire you to be active at home.

  • How do I apply for SA-HELP assistance?

    Please visit our SA-HELP page for more information.

  • How much will I be charged for the SSAF in 2021?

    Students enrolled in an Academic Program on a full-time or part-time basis will be charged a Student Services and Amenities Fee.

    • Students enrolled full-time will be charged an annual fee of $313. Full-time enrolment is defined as enrolment in at least 75% (18 units or more) of a normal full-time study load in an Academic Year.
    • Students enrolled part-time will be charged an annual fee of $235. Part-time enrolment is defined as enrolment in less than 75% (less than 18 units) of a normal full-time study load in an Academic Year.
    • The normal full-time study load for an Academic Year at The University of Adelaide is 24 units of study.

    Students enrolled in less than 75% of a normal full-time study load at their first due date (e.g. first term of enrolment in 2021) will be charged a part-time fee of $235. If students are subsequently enrolled in further studies in another term, increasing the study load to greater than or equal to 75%, a 'top-up fee' of $78 will be charged at the due date for that term of enrolment.

    Due dates for 2021 are dependent on each student's individual enrolments in 2021.

    Term of Enrolment Due Date
    Summer School 2021 Regular Session - 20 January 2021, Session 1 - 28 January 2021, Session 2 - 8 February 2021, Session 3 - 17 February 2021, Session 4 - 11 January 2021
    Semester 1 2021 25 March 2021
    Semester 2 2021 18 August 2021
    Winter School 2021 Regular Session - 2 July 2021, Session 1 - 14 July 2021
    Trimester 1 2021 18 February 2021
    Trimester 2 2021 10 June 2021
    Trimester 3 2021 22 September 2021
    Term 1 2021 10 February 2021
    Term 2 2021 3 May 2021
    Term 3 2021 26 July 2021
    Term 4 2021 Regular Session - 19 October 2021, Online Session – 25 October 2021, Remedial Session - 13 December 2021

    The due date is the date the Student Services and Amenities Fee is payable. It is also the last day to submit the Request for SA-HELP assistance form.

    If the Request for SA-HELP assistance form is not completed on or before the due date a student will not be eligible for SA-HELP assistance to defer the Student Services and Amenities Fee and payment of the fee must be made in full to the University.

    After the payment due date of each term of enrolment no refunds will be processed for SSAF. Further there is no capacity under the Higher Education Support Act 2003 for the provider to remit a SA-HELP debt incurred by a student, therefore any SA-HELP debt at the due date will also remain.

    The first due date for 2021 will be the due date as listed in the table above for a student's first enrolment in 2021. The study load for subsequent enrolled courses through to Term 4 2021 will be accumulated to determine whether a student has reached a total study load of at least 75% of a normal full-time load (18 units or more). If so, the 'top up fee' of $78 will be charged to increase the fee to the full-time fee of $313. If the study load is 75% (18 units) or more, the full-time fee of $313 will be payable. If the study load is less than 75% (17 units or less) the part-time fee of $235 will be payable.

    For example;

    Wendy is enrolled in 3 units in Regular Session of Summer School 2021 and 12 units in Semester 1 2021 only. Wendy will be charged a part-time fee of $235 due on 20 January 2021. As the accumulated study load in 2021 is less than 75%, the 'top up fee' is not charged.

    Frank is enrolled in 12 units in Semester 1 2021 and 12 units in Semester 2 2021. Frank will be charged a part-time fee of $235 due on 25 March 2021. When the accumulated study load reaches 75% of a full-time study load in Semester 2 2021, the 'top up fee' of $78 will be charged with a due date of 18 August 2021.

    John is enrolled in 6 units in Trimester 1 2021, 6 units in Trimester 2 2021 and 6 units in Trimester 3 2021. John will be charged a part-time fee of $235 due on 18 February 2021. When the accumulated study load reaches 75% of a full-time study load in Trimester 3 2021, the 'top up fee' of $78 will be charged with a due date of 22 September 2021.

    The Student Services and Amenities Fee is indexed annually.

    Key Notes:

    • The above due dates, time periods and amounts apply to 2021 only.
    • Students enrolled in less than 75% of a normal full-time study load at their first term of enrolment will be charged a part-time fee of $235.
    • If students subsequently enrol in further studies, increasing the load to 75% (18 units or more) in 2020, a 'top-up fee' of $78 will be charged at the due date for the term of enrolment.
  • How do I apply for SA-HELP assistance?

    Please visit our SA-HELP page for more information.

  • To whom does the Student Services and Amenities Fee apply?

    Students enrolled in an Academic Program on a full-time or part-time basis will be charged a Student Services and Amenities Fee.

    The following students will not be charged a Student Services and Amenities Fee in 2021:

    • International Students who commenced their program of study prior to 2013
    • Higher Degree Research students
    • Non-award students
    • Students enrolled in Vocational Education and Training (VET) Programs
    • Students studying cross-institutionally at The University of Adelaide
    • Students enrolled in an offshore program
    • Students enrolled in a program that is offered exclusively in an online or distance education mode of delivery. In the event students are enrolled in an on-campus program, and any or all of the individual courses are offered and/or studied externally, the SSAF will remain payable
    • International Students undertaking an Exchange program at The University of Adelaide.
  • Student Consultation
    In allocating the SSAF for 2021, the University has undertaken a two-phase consultation process with students. The first phase involved surveying all students regarding their priorities for allocation of the SSAF.

    The second phase involved consultation with democratically elected student representatives as required under the Student Services, Amenities, Representation and Advocacy Guidelines. This consultation was carried out through the SSAF Consultative Committee, which was established in 2011. This committee comprised student representatives from the Adelaide University Union (AUU), Student Representative Council, international and postgraduate student representatives as well as Adelaide University Sport and Fitness (AUSF).

    The AUU, AUSF and the University were asked to submit SSAF funding requests on behalf of all groups to the committee. They were asked to take feedback from the student survey into account when forming these submissions.

    The Committee then made recommendations to the University on the allocation of SSAF funding for 2021. The allocation of SSAF for 2021 is outlined in the tables below. 

  • Distribution of SSAF in 2021

    After consultation with student representatives and results from the student survey, the SSAF Funding for 2021 was allocated as follows:

    2021 SSAF Allocation        $  %
    Adelaide University Union (AUU) 2,298,850 38%
    Adelaide University Sport (AUS) 1,116,600 19%
    The University of Adelaide 2,364,550 39%
    Capital Funding 100,000 2%
    Contingency 120,000 2%
    Total 6,000,000 100%

    More detailed funding approved for each of the organisations listed above is provided below:

    Adelaide University Union
    Item Funding Area                  2021
    1 Advocacy and Student Welfare


    2 Employment Services


    3 Waite and Roseworthy Campus



    Student Representation


    5 Clubs



    Student Media


    7 Events


    8 Marketing & Communications


    9 Administration and Board


    Total $2,298,850

    For more details, please visit: Link to external website.

    Adelaide University Sport and Fitness
    Item Funding Area       2021

    AUS Administration:

    Administration, insurance, legal, salaries, office expenses


    2 Facility Management and Maintenance



    Club Support

    Training and development, club grants and online membership



    Sport specific administrators

    Cricket, football, soccer, rugby, touch and racquet sports



    On campus events

    O-Week, Sports Week and social sport



    High performance

    Elite Athlete Program, Pathway to performance and Scholarships



    Intervarsity competitions

    SA Challenge, University Nationals and Rugby 7’s



    Marketing and Communications

    Advertising, design, rebrand



    Off campus events

    125 year Anniversary, Blues Awards


    Total $1,116,600

    For more information about AU Sport, please visit

    The University of Adelaide
    Item Funding Area        2021
    1 International Student Projects
    • Talking with Aussies, Project Officer, Specialist International Support Advisor
    2 Counselling Support
    • University Counselling Specialist Referral Service, Student Counselling, Mental Health Duty Officers, Specialist SA Counselling and Recognise & Respond Training, Triage and Safer Campus Community Support
    3 Disability Support
    • Disability Advisors, Hybrid Disability Advisor Support
    4 Student Health, Wellbeing & Safer Campus Community Project
    • Project Officer, Health & Wellbeing resources/events, Mental Health First Aid, Health and Wellbeing Promotions/Campaigns, Student Activities Coordinator
    5 Careers Service
    • China career development program
    6 Roseworthy
    • Roseworthy Clubs, Student Leadership & Training, Student Welfare & Development, Roseworthy Food and Drink Services


    7 Student lifecycle engagement - Orientation, transition, enquiry & information support
    • Orientation & Transition to University, Student engagement – student news and enquiries support
    8 Accommodation Service
    • Subsidised student accommodation scheme to provide affordable accommodation to students from lower socio economic backgrounds
    9 Student Hubs
    • Hub Central
    Total $2,364,550
    Capital Funding
    Item Funding Area        2021

    Adelaide University Sport

    • Construction of an e-Sport facility on campus


    Total $50,000

    Note: Further capital funding will be allocated during 2021.

  • Consequences of non-payment of SSAF

    Failure to pay the Student Services and Amenities Fee (SSAF) by the due date will result in restrictions to university services including:

    • The inability to enrol in courses of study
    • Withholding of academic transcripts and/or parchments
    • Refusal to graduate.

    For further details of the University's approach to debts incurred by students as students, whether currently enrolled or not, please refer to the Outstanding Debts page.

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