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MyAdelaide release 3: student finance

Students can now view account balance and summary information, access account payment information, update their TFN and their view CHESSN, USI and Commonwealth Assistance Eligibility Status.

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New service management system launching soon

ServiceNow logo

The implementation offers significant improvements in the way we manage IT service faults and requests across the University using automation, machine learning and intelligent performance analytics.

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New customer experience

We are going on a journey to improve your customer experience.

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Keeping your data and systems safe

Data protection

New ways to protect University systems and information coming soon: Global Protect virtual private network and multi-factor authentication of HR systems

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ServiceNow is coming!

From Vision to Value: Making it easier for the University to focus on learning and research

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MyAdelaide latest release

MyAdelaide Studies screen shot

Students can now generate and print full year enrolment confirmation letters for Centrelink.

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New features in MyAdelaide

From May 2021 students can access information about their studies, view and edit student and emergency contact details and expected program completion, and print enrolment letters.

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MyAdelaide: A new digital experience for students in 2021

MyAdelaide mobile view

MyAdelaide release 1 is coming up in the first week of April 2021. This release will offer a new look and a rich mobile experience for students wanting to see personalised class and exam timetables, as well as academic results. Higher Degree by Research (HDR) students will be able to manage their candidature, including milestones, progress, candidature and supervisor information.

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IT services during close-down

Check out our self help guides for step by step instructions!

During the University’s close-down period (18 December - 8 January) the ITDS Service Desk will continue to be available but with reduced staffing.

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Reminder to use unique passwords

Online safety

Data breaches have become common with increased sophistication and volume of cyberattacks, and could affect you!

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