Life skills online module
Tips for handling conflict at work.
Where two or more personalities come together in a demanding environment, there is the potential for conflict situations to arise. While this is normal in today’s busy workplace, allowing conflict to persist can pose a risk to wellbeing, performance and team culture. This module explores the causes and impacts of conflict at work, and provides guidance on how to avoid conflict where appropriate. It guides participants through some healthy communication styles and provides tips and insights to help ensure people can work through problems without harming working relationships.
Two modules are available, one for managers and another for continuing, fixed-term and casual staff. These modules are available from 2 November, 2020.